Unleash your WiFi
Best-in-Class Home Network Management Solution
Hitron’s “Unleash Your WiFi” is a turn-key, complete end-to-end solution to empower you to provide tremendously powerful proactive services to your subscribers. Hitron offers a full solution “family” of apps, gateways, extenders, and intelligent diagnostic tools designed give you and your subscribers the intuitive, intelligent tools needed to self-serve and self-manage broadband and WiFi services in the home.
…the End User App
The MyHitron app is a white-labeled, self-serve solution, offering self-guided self-installation, home network setup, optimization, performance management, parental controls setup and management, network security setup and management, and intuitive troubleshooting management and resolution steps. MyHitron gives your customers unprecedented control over their home networks by allowing management of all devices on their network. For Service Providers, additional flexibility of the MyHitron app is enabled by APIs that can add new value add services to our apps, such as billing integration, identifying improperly provisioned circuits, identifying households with network congestion that would benefit from having an extender, and identifying households likely to cut the cord, just to name a few.
…the WiFi Manager for Diagnostic and Optimization Expertise
Hitron’s OptiMy service manages and optimizes residential WiFi home networks, enabling you to deliver enhanced Quality-of-Experience for your residential subscribers. OptiMy leverages cloud-based machine learning and big data analytics to evaluate historical and real-time conditions of your customer’s WiFi environment, and provides self-healing capabilities that works with a powerful software agent integrated in Hitron’s gateways. It features a web-based interface for CSRs to view real-time information about the customer’s home network and to remotely troubleshoot their network issues without having to dispatch a technician. Your customers benefit from an increase in network performance and satisfaction, while you reduce your operational costs.
…the Central Powerhouse
HitronCloud is a cloud-based platform that drives a fully-integrated service delivery solution that leverages Machine Learning, AI and Big Data to provide real time visibility to the health of the IP network, HFC plant, in-home wiring, Wi-Fi, and health of the CPE hardware/firmware connected to the whole home network. These gathered insights, coupled with our management software solutions, make installation, service activation and repair efficient and best-in-class for the customer’s experience. Our cloud-based platform means that you can be faster-to-market and have robust scalability despite your complex legacy systems. Get the agility to offer new services faster, backed by intelligent tools to improve your business and your customers’ satisfaction.
…the Home Network Installer
Hitron’s EasyInstall app (iOS and Android) is designed for technicians to optimize the whole-home network during their install. EasyInstall provides sophisticated tools like broadband and Wi-Fi speed tests to locate potential “dead zones” and ensures our gateways and extenders are optimally configured and installed right every time. EasyInstall offers extensive network details from the Hitron gateway delivered directly to the technician’s easy-to-carry smartphone or tablet.